Manila Citizen Engagement Portal City Council of Manila · Official Civic Feedback Channel
One official channel for civic feedback

Share concerns, ideas, proposals, and community issues in one place.

Submit feedback directly to the legislative management platform and keep your private tracking token so you can follow public status updates without exposing personal information.

Private TrackingReference number plus private token.
AccountableRecords are categorized and routed.
TransparentPublic-visible updates are preserved.
Citizen submission is temporarily unavailable. The CEPFMS database foundation has not been fully installed yet.
Citizen Services

Submit feedback, a proposal, or a complaint

Choose the correct record type so staff can validate, categorize, route and respond consistently.

Optional. Maximum 10 MB.
Save these tracking details.

The private tracking token is shown only after submission. Keep it with your reference number.

Reference
Private Tracking Token
Track this submission
Private Reference Tracking

Track the progress of your submission

For privacy, tracking requires both the public reference number and the private token issued when the submission was created.

How It Works

From citizen submission to accountable action

1. Submit

Receive an official CEPFMS reference and private token.

2. Validate

Staff reviews completeness, relevance and possible duplicates.

3. Route & Act

Validated records are assigned to the responsible office, committee or staff.

4. Respond

Public-visible updates and approved official responses become trackable.